Career Timeline

Professional experience across healthcare, marketplace, education, and customer service.

Each chapter builds practical understanding of customers, communication, follow-up, and business coordination.

02/2025 - 07/2025 | Lalitpur, Kathmandu

MAW Earthmovers Pvt. Ltd. (JCB)

Customer Service Executive

Handled customer service responsibilities, supported communication, and coordinated customer inquiries in an industrial equipment service environment.

Responsibilities

Customer communication

Relationship coordination

Follow-up management

Professional documentation

Achievements

Built practical service experience

Strengthened stakeholder communication

Supported smoother customer journeys

Skills Used

Customer ServiceBusiness DevelopmentCommunicationCoordination

2023 - 01/2025 | Kathmandu, Nepal

Digi School Global

Business Development Officer

Supported business development activities, relationship building, and communication with education-sector stakeholders.

Responsibilities

Customer communication

Relationship coordination

Follow-up management

Professional documentation

Achievements

Built practical service experience

Strengthened stakeholder communication

Supported smoother customer journeys

Skills Used

Customer ServiceBusiness DevelopmentCommunicationCoordination

2021 - 2023 | Lalitpur, Nepal

Gyapu Marketplace

Business Development Officer

Built marketplace business development experience through customer coordination, outreach, and follow-up.

Responsibilities

Customer communication

Relationship coordination

Follow-up management

Professional documentation

Achievements

Built practical service experience

Strengthened stakeholder communication

Supported smoother customer journeys

Skills Used

Customer ServiceBusiness DevelopmentCommunicationCoordination

2021 - 2021 | Kathmandu, Nepal

National Neuro Center

Front Desk Officer

Managed front desk service, visitor communication, and customer-facing coordination in a healthcare setting.

Responsibilities

Customer communication

Relationship coordination

Follow-up management

Professional documentation

Achievements

Built practical service experience

Strengthened stakeholder communication

Supported smoother customer journeys

Skills Used

Customer ServiceBusiness DevelopmentCommunicationCoordination